Your privacy matters to us. This page explains exactly what personal information chevstrap collects from players in the Philippines, how we use it, and the steps we take to keep it safe. Please read this carefully before creating an account.
Last updated: 2025. Applies to all players accessing chevstrap from the Philippines.
When you register and use chevstrap, we collect certain personal information that is necessary to operate your account and provide our services to players in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address, which are required to verify your identity and confirm your eligibility to play. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos (PHP). During your use of the platform, we automatically collect technical data including your IP address, device type, browser information, and session activity logs to help us maintain platform security and improve your experience. If you contact our support team, we may retain records of that communication to assist with follow-up queries. We only collect information that is relevant andnecessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for identity verification and responsible gaming compliance.
The personal information we collect is used primarily to create and manage your chevstrap account, process your transactions, and deliver the sports betting and casino-style entertainment services you have signed up for. We use your identity and contact details to verify that you meet the minimum age requirement of 21 years old and that you are located in the Philippines, in line with our licensing obligations. Your transaction history and account activity are analysed to detect unusual patterns that may indicate fraud, money laundering, or problem gambling behaviour, allowing us to act quickly to protect both you and the platform. We may use your email address or mobile number to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are not optional as they are necessary for the safe operation of your account. Aggregated and anonymised usage data may be used internally to improve platform performance, fix technical issues, and develop new features that better serve players across the Philippines. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
chevstrap does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes under any circumstances. We may share your data with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are contractually required to handle your data securely and only for the specific purpose for which it was shared. In cases where we are legally required to do so, we may disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines in response to a valid legal request or court order. If chevstrap undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We may also share anonymised, aggregated data with analytics partners to understand broad usage trends, but this data cannot be used to identify you individually. Any third party that receives your data is bound by strict confidentiality obligations and is prohibited from using it for any purpose beyond what we have authorised.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable laws and regulations governing online gaming operations in the Philippines. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money laundering and financial reporting obligations. Technical logs and session data are retained for shorter periods and are regularly purged once they are no longer needed for security monitoring or platform improvement purposes. Your data is stored on secure servers with access restricted to authorised personnel only, and we apply industry-standard encryption to protect data both in transit and at rest. If you request the deletion of your account, we will remove or anonymise your personal data to the extent permitted by law, though certain records may need to be retained to fulfil our legal obligations. We periodically review our data retention practices to ensure we are not holding information longer than necessary.
As a player based in the Philippines, you have the right to request access to the personal information we hold about you at any time, and we will provide a copy of that data within a reasonable timeframe upon receiving a verified request. You also have the right to request corrections to any inaccurate or incomplete personal information in your account, and we encourage you to keep your details up to date through your account settings. If you believe that we are processing your data in a way that is not consistent with this Privacy Policy or applicable law, you have the right to raise a concern with us directly or with the relevant data protection authority in the Philippines. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations described above. To exercise any of these rights, please contact our support team using the details available on the platform, and we will respond to your request promptly and in good faith. We are committed to handling all privacy-related requests with transparency and respect for your rights as a valued player.
chevstrap uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and provide a personalised experience when you log in from your mobile device or desktop browser. Essential cookies are required for the platform to operate and cannot be disabled, as they handle functions such as session management, security tokens, and load balancing across our servers. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may be occurring — this data is used solely to improve the platform and is not linked to your personal identity in a way that is shared externally. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some features on the platform. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. Our cookie practices are reviewed regularly to ensure they remain proportionate and in line with applicable privacy standards in the Philippines.
chevstrap may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer to players in the Philippines. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal information. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you have questions or concerns about any changes, you are welcome to contact our support team before continuing to use the platform. Previous versions of this policy are superseded by the most recently published version, which is always available on this page.
A quick summary of the key points in this policy. Always read the full sections above for complete details.
All personal and financial data is encrypted and stored on protected servers accessible only to authorised staff.
Your information is never sold, rented, or traded to external companies for marketing or commercial use.
You can request access, corrections, or deletion of your personal data by contacting our support team at any time.
Records are kept for a minimum of five years after account closure to meet anti-money laundering requirements.
We use essential and analytical cookies only. No third-party advertising trackers are used on the platform.
Check this page periodically. Continued use of chevstrap means you accept any updated privacy terms.
These pages work alongside our Privacy Policy to give you a complete picture of how chevstrap operates for players across the Philippines.